Privacy Policy
What we collect, why, and how it’s protected.
Written in plain language first — the formal version follows.
Last updated: 2 August 2026
What We Collect
In plain terms: your name, email, and whatever you tell us in a session or contact form.
| Category | Examples |
|---|---|
| Contact details | Name, email address |
| Session content | Drafts, questions, and messages you share with an advisor |
| Technical data | Standard web analytics data such as browser type, device, and general usage patterns |
How We Use It
In plain terms: to match you with an advisor, run your session, and respond to you.
- To match you with a suitably qualified advisor
- To deliver the service you’ve booked or requested
- To respond to enquiries sent via Contact, email, or WhatsApp
Sharing & Third Parties
In plain terms: we don’t sell your data. We only share what’s needed to run the service.
We use a small number of trusted service providers to help us operate our website and deliver our services — for example, email and session-scheduling tools. These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes. We do not sell or rent your personal data to anyone.
Storage & Security
In plain terms: your information is kept only as long as needed and protected against unauthorised access.
Your data is stored securely using industry-standard safeguards and access controls, and is only accessible to advisors and staff who need it to deliver your service. We retain personal data only for as long as necessary to provide our services and meet reasonable record-keeping needs, after which it is deleted or anonymised.
Your Rights
You can ask to see, correct, or delete the personal data we hold about you at any time by contacting us.
Cookies
This site uses cookies — see our full Cookie Policy for detail on what’s used and why.
Contact Us
Questions about this policy or your data can be sent to support@academichorizone.com.